Hotel Indigo Lower East Side New York by IHG
New York
Avaliações
Great locations. Rooms are fine. The issue is Mr. Purple, a nightclub on the 15th floor. When the club is hosting a DJ, it’s not a bar, it’s a nightclub. Our rooms were on the 12th floor and on our last night (Thursday), the music was literally shaking the walls. With an early flight the next morning we asked if we could be moved to a lower floor. Eventually they agreed and two of us went down to the 4th floor, where the music could still be heard. The club closed at 3am. It was honestly almost comical. Try sleeping right below the dance floor of a nightclub. My recommendation: take your chances Monday through Wednesday, and then only if you can book a lower floor. Thursday through Sunday find somewhere else. They need to figure out if this is a hotel or a club. It can’t be both.
Definitely my favorite hotel in NYC. Gorgeous rooms with so many options for different views of the city on top of having a rooftop pool/ bar that is high energy and so much fun. The staff is super helpful and friendly as well. Immediately walking in Tiberius made us feel super welcome and taken care of. The check in process was super fast and he gave us a full run down of what to expect and the following days making sure we were absolutely enjoying our stay. Our room is absolutely stunning as well. We selected the "Freedom Tower View" and he made sure we were on a high floor which I didn't even ask for and appreciate him doing that for us so much! The location is so close to everything we've been walking everywhere. I'm already planning our next stay here!
We had a fantastic four-night stay at Hotel Indigo Lower East Side New York and can’t say enough great things, especially about Tiberius. Tiberius truly made our experience unforgettable. From the moment we walked into the lobby, his warm smile and vibrant personality made us feel instantly welcome. He has a natural gift for hospitality and a genuine desire to make every guest feel valued. His attentiveness, kindness, and willingness to go above and beyond set the tone for our entire stay. It’s rare to come across someone who leaves such a lasting impression, but Tiberius absolutely does. He is a standout, a true professional and a huge asset to the hotel. Paul was also wonderful and contributed to the welcoming, positive atmosphere we experienced throughout our visit. The hotel itself exceeded our expectations. The location is ideal—safe, convenient, and surrounded by an amazing variety of restaurants. It’s also just a short walk to the subway, making it incredibly easy to explore the city. Our room was spacious, clean, and very comfortable, providing the perfect place to relax after a full day in New York. Very quiet rooms. Overall, this was an outstanding stay, and thanks to Tiberius and the team, this hotel will absolutely be one of our top choices whenever we return to New York City.
