The Manhattan at Times Square Hotel

Ellie Burdette Jul 2026

The location was good and near to everything we wanted to see. However, we had many issues. Our room was on the 22nd floor directly next to construction in the room next to us. We would loudly awoken at 7 am to literally drilling in our connecting wall.When we called the front desk they said they had no control over the construction and took no action. AC in room did not work well and room was extremely warm despite being set on low. Shower had poor pressure. Of the 5 elevators in the hotel only two worked making it take forever to go up or down. We wanted to store our bags at the hotel and the bellhop was rude and demanded a tip. We only had small backpacks and didn’t even require help to our room. I understand that it is usual to tip and planned on doing so but verbally demanding a tip is unprofessional and treating people unkindly when you don’t think they are going to tip you is rude and ridiculous. Having a complete attitude change after I hand you cash is completely unacceptable. Overall, not a good place to stay and would not stay again.