The Tillary Hotel Brooklyn
New York
Reviews
I had a lovely stay in one of the luxury king rooms. They have a nice communal rooftop deck. My only complaints are the girl at the front desk was rude, there's not much within walking distance and the free coffee & pastry is a joke. Unlimited coffee and maybe some fruit in the lobby would be way better. That's all people really want. Overall was a good stay.
****Updating my review. got off the phone with Abel, and he was incredibly helpful. He took the time to listen, clearly explained the situation, and made things right. I really appreciate the level of customer service, professionalism, and follow-through he provided. Thanks, Abel! ******* The location was solid and the room size was decent, especially with the subway only about a 5 to 10 minute walk away. But overall, the hotel didn’t really match the luxury boutique feel from the photos. The walls were very thin, the hallways smelled like weed both nights, and some areas of the room had noticeable discoloration and cleanliness issues. The smell eventually made its way into the room and got pretty annoying. I also followed up with management several times and never received a response back, which was frustrating. They do provide coffee and pastries each morning, which was a nice touch, but the coffee was just okay and the pastries were pretty dry. The hotel also advertises museum tickets, but you have to purchase them yourself first and then wait to be reimbursed. I didn’t end up doing it, but based on the communication during the stay, I wouldn’t expect a quick turnaround on that reimbursement either. Not a horrible stay, but definitely expected better for the price and branding.
Stayed a long weekend at the Tillary Hotel. While it isn't the best hotel, it does everything more than well enough to justify staying here. The room I really liked. It had all the necessities and I really liked the lighting fixtures which set a nice ambiance. The bathroom was well appointed and a good size. I was surprised to learn of the benefits of this hotel. As a guest you are granted coffee from the cafe with a pastry every day. In the evening you're welcome to a free beverage and food. The elevator is a little slow and old, the location is close but could be closer to a metro. The surrounding area doesn't have a lot going on. However, I slept soundly every night, was incredibly comfortable and had a nice homebase for NYC. Would stay again.
